BNA Bank lobbies only open by appointment

James R. Collins, Chief Executive Officer for BNA Bank, announced today that BNA Bank will take the necessary precautions, as outlined by the President of the United States and the CDC, to promote social distancing and help stop the spread of COVID-19.

For the safety and well-being of our customers and employees, effective Friday, March 20, 2020 the following operational changes will be in effect until further notice:

All BNA Bank lobbies will be open by appointment only until further notice. To make an appointment, customers may call 662-534-8171 (New Albany); 662-842-8005 or 662-842-4618 (Tupelo). Since Cash Advance Services on debit and credit cards are only offered in bank lobbies and not in the drive thru, Cash Advance Services on debit and credit cards are temporarily suspended. Customers should use ATM’s for their cash needs.

In addition, all BNA Bank drive thru’s will open at 8:30 a.m. each day instead of 9:00 a.m.

“BNA Bank is open,” remarked Collins. “This is certainly not a financial crisis, but a health crisis. We are still open for business. Customers must simply schedule an appointment to enter the bank at this time. We are implementing these operational changes only for the protection of our customers and employees.”

(All four banks in the city are now opening lobbies by appointment only)