Baptist Union County Names Service First Champion

NEW ALBANY, Miss., August 2, 2024 – Baptist Memorial Hospital-Union County recently announced that Hope Conlee, RN, has been named Service First Champion for the quarter. Conlee, a nurse in the outpatient surgery department, was nominated by a colleague for going above and beyond for a patient.

Service First Champions are individuals who consistently exceed all expectations for the purpose of serving others and are nominated by colleagues, physicians, patients, and their family/support persons for outstanding service.

In the nomination, the colleague shared how Conlee provided compassionate care to an anxious patient even after the patient had transferred to another unit. The colleague stated, “Hope is a kind and caring soul that is a source of joy with a positive attitude that you can count on every day. She always sees the best in people.”

“Hope’s dedication and unwavering compassion exemplifies what a Service First Champion should be,” said Ann Bishop, CEO and Administrator. “It is outstanding team members like Hope who truly make a difference at Baptist Union County and in the lives of our patients and families.”

Baptist Union County offers a variety of services, including adult and pediatric inpatient care, sleep lab, maternity, robotic surgery, a 24-hour emergency department and diagnostics. The hospital also has PET/CT, 3D mammography, TeleHealth services and an eICU. Baptist Union County has an excellent reputation for providing quality care and recently earned an “A” Safety Grade from the Leapfrog Group and Outstanding Patient Experience Excellence award from Healthgrades. Most notably, Baptist Union County earned five stars from the Centers for Medicare & Medicaid Services for the hospital’s quality, outcomes, safety and patient satisfaction.

For more information about Baptist Union County, please call 662-538-7631 or visit unioncounty.baptistonline.org.